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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Lockard

March 30, 2025

5  out of  5
rating by James Lockard
"A+ Rochele was very helpful, professional and detailed. She covered all the bases!"
We responded:
"Thank you, James, for your fantastic feedback! I'm delighted to know that Rochele was able to assist you with such professionalism and attention to detail. It's great to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Fred Neumann

March 19, 2025

5  out of  5
rating by Fred Neumann
"Amanda and Rachele have been great to work with. Friendly, professional and made our decision to work with this agency easy and comfortable. Great Job!"
We responded:
"Thank you, Fred, for sharing your experience! I'm happy to hear that Amanda and Rachele made your decision to work with us easy and comfortable. Their professionalism and friendliness are truly valued here. If you have any questions or need further assistance, feel free to reach out anytime!"
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Doug Bailey

March 18, 2025

5  out of  5
rating by Doug Bailey
"I would like to take the time to thank Mrs. Rachele, from the Margaret Hopkins State Farm Agent, in Eugene, OR. Rachele made this transfer from one State Farm Agent in Atlanta, Ga to their State Farm Agent in Eugene OR very easy and effortless. The customer service was simply amazing. Glad our daughter could stay with State Farm on her own policy. Thanks again Mrs. Rachele. Deon & Lydia Gibbs"
We responded:
"Thank you, Deon and Lydia, for your wonderful feedback! I'm happy to hear that Rachele made the transition smooth and effortless for your daughter. It's great to know that she can continue with State Farm on her own policy. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Kimberly Hunt

March 18, 2025

5  out of  5
rating by Kimberly Hunt
"switching to State farm was the best decision I ever made I've been with other insurance companies this one friendly service they're there when you need them they actually do make a plan for your income something that you can afford I will never switch to another insurance company"
We responded:
"Thank you, Kimberly, for sharing your experience! I'm happy to know that our service and personalized plans have made a positive impact for you. It's wonderful to have you with us, and we're always here to assist with any of your insurance needs."
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Gary G

March 5, 2025

5  out of  5
rating by Gary G
"Rachele Murphy/State Farm Agent is very professional and knowledgeable in her field. My Wife and I work in Real Estate, and we would not hesitate to refer our clients to her."
We responded:
"Thank you, Gary, for your wonderful feedback! I'm delighted to know that Rachele's professionalism and expertise have made such a positive impression on you and your wife. Your willingness to refer your clients to us is truly appreciated. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Tim F

March 4, 2025

5  out of  5
rating by Tim F
"Margaret and her team are amazing and I love doing my business with them."
We responded:
"Thank you, Tim, for your wonderful feedback! I'm happy to know that you enjoy doing business with us. I appreciate the many years you have allowed us to take care of you and your family. "
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Duke Manning

February 28, 2025

5  out of  5
rating by Duke Manning
"They all were very nice polite and respectful very professional I wish I started with them but I’m very happy that I found them and Rachele Murphy is awesome"
We responded:
"Thank you Duke for your kind words. It was such a pleasure to meet you and we appreciate you allowing us to take care of your insurance needs. I agree that Rachele is awesome! We look forward to serving you for many years to come. "
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Alicia Kievit

February 27, 2025

5  out of  5
rating by Alicia Kievit
"Top tier customer service. Very helpful and always polite when I call."
We responded:
"Thank you, Alicia, for your wonderful feedback! I'm glad to know that you find our customer service top-notch and our team helpful and polite. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Brian Bradford

February 10, 2025

5  out of  5
rating by Brian Bradford
"This office and all the staff are an absolute joy to work with. They go out of their way to help you and they do it with such a positive attitude. They are hands down the best insurance team to work with!"
We responded:
"Thank you, Brian! I'm so glad to hear that you find working with our office a joy. Our team is dedicated to providing assistance with a positive attitude, and it's wonderful to know you feel that way. We're here for any of your insurance needs, so don't hesitate to reach out!"
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Ignacio Sauza

February 6, 2025

5  out of  5
rating by Ignacio Sauza
"This has probably been one hundred percent the best customer service experience we have had with any insurance company ever that’s usually never the case but Margaret and her team have been so welcoming and helpful and absolutely no drama and available every step of the way. To both me and my partner while we are going through some hard times two accidents and one big mistake on my part and still they did what needed to be done to make things right. I would highly recommend State Farm if everyone is as helpful or as nice as these ladies have been."
We responded:
"Thank you, Ignacio, so much for taking the time to share your wonderful experience with our team! We are truly grateful for your kind words and are delighted to hear that we could support you and your partner during such challenging times. Our goal is to provide exceptional customer service, and it’s rewarding to know that our efforts made a difference for you. We appreciate your recommendation and will continue to strive for the same level of care and support for all our clients. If you ever need assistance in the future, please don’t hesitate to reach out. Wishing you both all the best!"
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Yolanda Robinson

February 6, 2025

5  out of  5
rating by Yolanda Robinson
"Great customer service! Amanda was always ready to answer my questions! I highly recommend this SF Agency."
We responded:
" Thank you, Yolanda! I'm glad you had a positive experience with our office. Amanda is truly dedicated to providing excellent service, and we're grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out! "
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Emilee Sievers

February 5, 2025

5  out of  5
rating by Emilee Sievers
"I highly recommend Margaret Hopkins at State Farm! She’s incredibly kind and knowledgeable, offering a range of services to meet all your insurance needs. Her team is equally amazing—attentive and efficient, making every interaction seamless. Margaret truly goes above and beyond to ensure her clients have a great experience. If you want personalized service and a warm, caring approach, she’s the one to call!"
We responded:
"Thank you, Emilee, for your wonderful recommendation! I'm so glad to know that you appreciate the personalized service and warm approach we strive to provide. It's fantastic to hear that my team and I could make your experience seamless and efficient. If you ever have more insurance needs or questions, don't hesitate to reach out. We're here to help!"
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sAM KELLER

January 27, 2025

5  out of  5
rating by sAM KELLER
"Rochelle I was doing that for was very kind and helping on finding a quote that’s right for me! I have renters, and needed a new auto policy and she got me covered!"
We responded:
"Sam we so appreciate you taking the time to share your experience with our office. I am so glad Rachele was able to help you with your auto insurance. We look forward to serving you for years to come. "
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Roger Bailey

January 6, 2025

5  out of  5
rating by Roger Bailey
"Recently switched back to State Farm after being with another insurance for ten years. We appreciate the customer service and better prices with increased coverage."
We responded:
"Thank you, Roger, for choosing to return to State Farm! I'm happy to hear that you're satisfied with our customer service and the improved coverage at better prices. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help."
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Mirella Navarrete-Kennedy

January 4, 2025

5  out of  5
rating by Mirella Navarrete-Kennedy
"I've had an excellent experience with Margaret State Farm insurance. Their customer service is top-notch, always responsive and helpful whenever I have questions or need assistance. Their rates are competitive. Overall, Margaret provided reliable and comprehensive insurance that gives me peace of mind. Highly recommend!"
We responded:
"Mirella, thank you for taking the time to share your experience with our office. Your kind words are so appreciated. We look forward to taking care of you for many years to come. "
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Brooke Feurer

December 23, 2024

5  out of  5
rating by Brooke Feurer
"Margaret Hopkins office is by far the most warming business I have ever walked into. I enjoyed laughter with all of the beautiful woman that work there. Getting set up with my renters insurance policy was one of the most loving interactions I could have asked for. I would highly recommend stopping by this location, even if it's just to receive a smiling face...you won't be disappointed!!! Xoxo 💖🌹"
We responded:
"Brooke, your 5-star rating is greatly appreciated! I'm pleased to hear that you had a positive experience with our insurance services. Our team is grateful for your support and we look forward to assisting you with any future insurance needs. Thank you! - Margaret Hopkins - State Farm Insurance Agent, Eugene, OR"
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Working to the Bone

December 21, 2024

5  out of  5
rating by Working to the Bone
"Great customer service! Rachelle's amazing! Was able to get me lower rates for homeowners insurance and car insurance! Margaret, Rachelle is absolutely amazing at what she does! She has helped my family and myself tremendously. Today, she was able to help my uncle get out of his old homeowners insurance policy and make the switch over to State farm. She is always super friendly, kind, knowledgeable, and patient. This lady deserves a hefty raise and bonus! Margaret, do the right thing! You want Rachelle to be with you in the long haul! This is the type of agent that will bring you so many more satisfied customers!!! Thank you to you and all of your staff! Merry Christmas !"
We responded:
"Thank you for the wonderful review! We're glad to hear that Rachelle was able to assist you with lowering your homeowners and auto insurance rates. Our team is committed to providing excellent customer service, and it's great to know that Rachelle's efforts made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Margaret Hopkins - State Farm Insurance Agent, Eugene, OR"
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Michele Walker

December 19, 2024

5  out of  5
rating by Michele Walker
"She is so awesome, explained everything I was very pleased with the car insurance and my renter's insurance."
We responded:
"Thank you, Michele! I'm glad to know you were satisfied with the explanations and your car and renter's insurance. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Austin Maloney

December 19, 2024

5  out of  5
rating by Austin Maloney
"Always happy to help me out and answer any questions I may have"
We responded:
"Thank you, Austin! I'm glad to know that you're satisfied with the assistance and answers provided. If you ever have more questions or need further help, don't hesitate to reach out. We're here for you!"
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nate boley

December 17, 2024

5  out of  5
rating by nate boley
"Working with these guys is super easy. Thanks team!"
We responded:
"I'm glad to hear that you found working with our team easy, Nate! We appreciate your feedback and are here to assist you with any future needs. Thank you for choosing us!"
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Zeel Patel

December 14, 2024

5  out of  5
rating by Zeel Patel
"Rachele was so great and the process was simple and easy for a home owner's insurance. I dropped in to get a quote with my family and in about 30 minutes we had a quote and the rate was so great we signed right away. Very friendly, fantastic coverage for a good price. Highly recommend."
We responded:
"Thank you so much, Zeel! I'm really happy to hear that you and your family had such a smooth experience with Rachele. It's wonderful to know that you found our coverage and rates appealing enough to sign up right away. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Bob Van Iderstine

December 12, 2024

5  out of  5
rating by Bob Van Iderstine
"Amanda has been very supportive and helpful with our contact over a claim."
We responded:
"Thank you, Bob, for your kind words! I'm happy to know that our assistance with your claim was supportive and helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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KD Madubike

December 6, 2024

5  out of  5
rating by KD Madubike
"They are always amazing and quick to help with any issue."
We responded:
"KD, thank you for your wonderful review! I'm glad to know our team is quick and helpful with any issues you encounter. We truly appreciate your support and are here for any future needs you may have."
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Barry Winters

December 5, 2024

5  out of  5
rating by Barry Winters
"She was awesome. Did all she could do to help me. Thank you Barry Winters"
We responded:
"Barry, thank you for your kind words! I'm glad we could assist you and make the process smooth. If you need any further help, don't hesitate to reach out."
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Marissa Liddell

December 4, 2024

5  out of  5
rating by Marissa Liddell
"Fantastic experience and saved us a ton by switching! Great customer service as well!"
We responded:
"Marissa, thank you for your wonderful review! We're glad you had a fantastic experience and that we could help you save money. Our team is happy to provide great customer service. If you need anything in the future, feel free to reach out!"